Snugly accepts a variety of secure payment options for your convenience, including:

• Google pay
• mastercard
• paypal

We’re committed to providing a smooth and safe checkout experience.

Yes, we do! Snugly proudly ships internationally from Australia. No matter where you are in the world, you can enjoy our cozy products delivered right to your doorstep.

Please note that shipping times and rates may vary depending on your location. Any customs duties or import taxes are the responsibility of the customer.

At Snugly, we want you to love your purchase! If you're not completely satisfied, you may request a return or exchange within 7 days of receiving your order.

To be eligible, items must be unused, in their original condition, and in the original packaging. Please note that return shipping costs are the responsibility of the customer, unless the item arrived damaged or incorrect.

Our items are sized using standard U.S. sizing and are available in Small, Medium, Large, etc. We recommend checking your own measurements at home and comparing them to typical U.S. sizing standards to find the best fit. Since sizing can vary from brand to brand, a bit of personal research can go a long way in ensuring you choose the size that’s most comfortable for you.

we take pride in the quality of our products, but if your item arrives damaged or you received the wrong order, please contact us at [snugly014@gmail.com] within 7 days of delivery. Be sure to include your order number and a clear photo of the issue so we can make things right as quickly as possible.

We're here to help! If you have any questions, concerns, or need assistance with your order, you can reach out to Snugly’s customer support by emailing us at [Snugly014@gmail.com]. We aim to respond as soon as possible

Your satisfaction means a lot to us, and we're always happy to help make your experience as smooth and cozy as possible.

At Snugly, we aim to create a fun, safe, and inclusive space for everyone—including families and children. To maintain this standard, we kindly ask that all custom design requests follow these guidelines:

• No pornographic, nude, or sexually explicit content
• No hateful, violent, or discriminatory imagery or language
• No content that promotes illegal activity or substances
• No offensive or inappropriate language
  

We reserve the right to decline any custom design requests that do not align with these values. Thank you for helping us keep Snugly a positive and respectful space for all!